Samsung Note 7 investigation: Samsung will share it's findings this month
One of the most trending, hot, yet unusual topic in the previous year of 2016 has been that of the failure of the Samsung Galaxy Note 7. Courtesy to the many Note 7 'explosions' that took place, the Note 7 was looked at as a live bomb in the pocket. This forced people to stop using the phone. It not only lead to inconvenience to people but also brought disrepute to Samsung.
So far no solid reason has been found for this issue but it seems that the mystery is somehow going to be solved. It's because that shortly after the discontinuation of Note 7, Samsung launched an investigation to identify the cause behind the fires and explosions in their recently introduced Galaxy Note 7.
Initially, Samsung thought that the battery was at fault, which is why it recalled the initial batch of Note 7 units and restarted sales with batteries from another supplier. When those phones also started to explode, the company had to discontinue the device altogether as batteries weren't the reasons for this issue.
Samsung has concluded its investigation, and will reveal the results of the probe by mid-January. A combination of factors is said to have contributed to the failure of the phone which lead to the uncertain fires, and Samsung will be looking to share the findings as a way to regain much-need consumer trust and ensure it doesn't do the same mistakes again in the devices that it launches.
So let's hope that the future devices from Samsung don't disappoint us.
Extension- South Korean daily JoongAng Ilbo
Samsung Note 7 investigation: Samsung will share it's findings this month Reviewed by Taha Maknoo on 1/03/2017 01:07:00 am
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